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  3. Most frequently asked questions

Most frequently asked questions

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  • What is DirectID and is there an alternative way to provide my bank details to receive my compensation?
  • 1. I was asked to provide a bank statement, but the link provided did not allow that. What should I do?
  • 2. I have received a link but it has expired. What should I do?
  • 3. My personal information has changed (for example, my home address, bank account or official name)
  • 4. When will I get paid?

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