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Security & Legal

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  • How does Shieldpay protect me?
  • How do we verify users?
  • What to do in case of a security problem
  • How long is my information stored with Shieldpay?
  • How is my information stored?
  • Why do I need to complete ID verification?
  • I can log in but I'm worried about activity on my account
  • What happens if I experience losses due to unauthorised usage?
  • How do we know it is you and why do you do this?
  • How do you know it's us?
  • What makes a password good?
  • What makes a PIN good?
  • Keeping your account and money secure
  • Can I or Shieldpay close the Shieldpay account or restrict its use?
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