Mass Litigation Claimant

Most frequently asked questions

• 1. I was asked to provide a bank statement, but the link provided did not allow that. What should I do?
• 2. I have received a link but it has expired. What should I do?
• 3. My personal information has changed (for example, my home address, bank account or official name)
• 4. When will I get paid?

All Claimants FAQ

• 1. I submitted my information via the secure portal however I did not receive a response.
• 2. Why do we need to provide bank statements?
• 3. I only have a joint account, will this be a problem?
• Are there any additional fees involved?
• Can I change the way I receive my payment?
• Can I change the way I submit my information to Shieldpay?

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