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Articles in this section
- 1. I submitted my information via the secure portal however I did not receive a response.
- 2. Why do we need to provide bank statements?
- 3. I only have a joint account, will this be a problem?
- Are there any additional fees involved?
- Can I change the way I receive my payment?
- Can I change the way I submit my information to Shieldpay?
- Can we pay the funds in another currency?
- How can I be assured that the personal documents I send are securely received?
- How can I contact Shieldpay?
- How will Shieldpay be sharing my personal data?