How long is my information stored with Shieldpay?

We will only hold information about you for as long as is necessary for the purposes of performing the services to you and complying with our regulatory obligations. We will hold verification information about you for at least six years as required by our regulatory obligations. If you are an active customer we will continue to process information about you until you close your account upon which we will store only such information as is necessary for our records to meet our regulatory obligations. Where we offer other payment services or related products for which we have a limited period of time in which we store information, we will inform you. Should you wish for your records to be restricted or removed, you can do so by writing to privacy@shieldpay.com and we will do our best to restrict or remove such data as we are required to perform.

 

You can read our privacy notice at www.shieldpay.com/europe/legal/privacy-notice for more information about how long we process your personal information.