Verification of and trust in each party to a transaction is at the core of Shieldpay.
Only individuals and Businesses with a Shieldpay Account can make Shieldpay transactions.
In order to get a Shieldpay account a customer will have gone through our advanced Know Your Customer and Know Your Business checks.
We verify that the bank account used to receive the funds from the Shieldpay Vault belongs to the Shieldpay account holder or business.
We only release the funds when both parties have agreed that the transaction has taken place. This protects buyers, sellers, senders and receivers.
We handle all disputes, see our Disputes section for more information.